Case studies

Systems in production, measured where it matters.

Illustrative figures from real systems in operation; names are published with each client’s permission.

Aesthetics & micropigmentation

Booking, charging, and re-engaging clients: the full cycle on WhatsApp

The complete system — booking, payments, and lifecycle — on the studio's own WhatsApp, operated and measured month over month.

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first response, even with hands busy 4 s
no-shows with deposit + reminders (illustrative) −64%
annual touch-ups recovered (illustrative) +27%

Retail · kids fashion

Support that protects the brand: deterministic guardrails on every reply

Automated support with zero brand risk: the agent answers only with what was approved and escalates everything else.

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conversations resolved without intervention (illustrative) 87%
prices or promotions improvised by the agent 0
first-response time (illustrative) −92%

Healthcare · clinic group

From 12 overwhelmed front desks to one operated channel with per-location metrics

One system for 12 locations: the same response standard, compliance as default, and a report management defends every month.

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average first response, 24/7 (illustrative) 4 s
resolved without human intervention (illustrative) 87%
appointments confirmed with a deposit (illustrative) +31%
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