AI agents on WhatsApp

Your WhatsApp answers, books, and gets paid on its own. Your team steps in when it actually matters.

An AI agent on your business WhatsApp that replies in seconds, books on your real calendar, collects the deposit, and hands off to a person when it should. We build it, we run it, and we show you the numbers every month.

A 30-day pilot with a target agreed in writing. In the demo we replay three real conversations from your WhatsApp. No slides.

Dashboard · today

Conversations 1,284
Resolved by the agent 87 %
Appointments booked 163
Our own systems running since 2025 in aesthetics and e-commerce
First reply 30 D

− 92 %

From hours to seconds, day and night.

Appointments booked SAME VOLUME

+ 38 %

Same messages, more bookings: nobody's left waiting.

Left unanswered 24/7

0

Everything that comes in leaves with an answer.

Illustrative figures of what the system moves, not market averages · each client's name and data are published only with their permission

What we sign with you An instance that's yours aloneEncrypted infrastructure, configurable data residencyAI disclosure from the first messageA person one message away, time measuredA data-processing agreement before we touch any dataYour WhatsApp, Meta's official API, no middlemen
Avatar of Sol, SoldByChat's AI agent

You are the demo

No screenshots. Talk to Sol.

Sol is the same agent we deploy for our clients, introducing itself. Four things you can try right now:

  • Send Sol a voice note: it understands and replies the same
  • Send a photo of what you sell and ask Sol to sell it
  • Write in Spanish, or any language you like
  • Ask for a human: watch the handoff arrive with full context
  • Tell it your business name: it shows you what people already see about your business on Google
  • Ask for a meeting: it books one in three messages, with a Google Meet link
Talk to Sol on WhatsApp →

No sign-up. It says it's an AI from the first message, and you can ask for a person anytime.

The problem

Your team can't be in 400 conversations at once.

01

Messages land when nobody's there

Most come in after hours. By morning that customer has texted someone else and isn't coming back.

02

Everyone answers their own way

Prices, terms, and tone change with whoever grabs the phone. On the channel closest to your customer.

03

A channel you know nothing about

How many ask, how many buy, where they drop off. Nobody knows, so nobody can fix it.

And regulators now expect you to say it's an AI, and larger companies to give people a way to a human. Winging it is over.

What it is

A system with someone behind it and numbers on the table.

Six pieces working together on the WhatsApp you already have.

Knowledge

Sounds like your brand and knows what you know

Catalog, prices, policies, and how you talk, learned from your real docs. Nothing made up. And it remembers every customer: come back tomorrow and it picks up where you left off.

brand voiceno promises2026 price listurgency protocol
SOURCES 142 docs
Integrations

Actually does things in your systems

Reads and writes to your calendar and CRM, and checks your inventory and POS. It doesn't suggest: it books, updates, and confirms within the rules you set.

Appointment created in the calendar ✓ 0.2 s
Customer record updated ✓ 0.2 s
Inventory checked ✓ 0.1 s
Payments

Gets paid without leaving the chat

Deposits, bookings, and orders by card, in the same thread where they're talking.

Collected today $1,240 CARD 74% · PAYMENT LINK 26%
Handoff

Passes to your team with full context

A shared inbox with summary, history, and the proposed next step, plus a heads-up on the owner's phone. Nobody repeats their story.

Orthodontics quote CONTEXT ✓
Invoice dispute QUEUED
Metrics & quality

Every conversation measured and reviewed

Volume, resolution, conversion, and escalation reasons, with sampled quality reviews.

RESOLUTION 87% QA 4.6/5
Control

Never improvises

Prices, promos, and policies come only from what you've approved. If something's missing, it doesn't make it up: it hands the conversation to a person.

price off the list → escalate
clinical data → always human
customer drops off → 3 follow-ups, then stop

What it does alone, and what it doesn't

Two lanes, always: the model understands and drafts; your rules decide what goes out, what needs a confirmation, and what goes to a person. What can't fail doesn't depend on what a model decides that day.

The model understands the customer and drafts the reply
Your rules decide what goes out, what needs confirmation, and what goes to a person, in code, outside the model

One example. Yours gets agreed in writing during the diagnostic:

Does it alone

  • Answer only from approved information
  • Book and collect deposits under your rules
  • Reminders and follow-ups

Only if someone confirms

  • Refunds and credits
  • Last-minute appointment changes
  • Any exception to a policy

Always a person

  • Clinical or sensitive data
  • Complaints and disputes
  • Anything not in the approved information

How it works

How your WhatsApp goes from overflowing inbox to a channel that sells.

How it fits what you already have

From the customer's message to the reply, the action in your systems and the person when it matters. No vendor names: what each piece does.

Explore the system
How a SoldByChat system works Diagram: How a SoldByChat system works. Customer · texts on WhatsApp · Architecture component Customer texts on WhatsApp Official WhatsApp · your business number · Architecture component · official Meta API Official WhatsApp your business number official Meta API Team member · steps in when needed · Architecture component Team member steps in when needed Team inbox · your team sees it all · Instance dedicated to your business · EU server (Germany) Team inbox your team sees it all Agent · rules and steps in code · Instance dedicated to your business · EU server (Germany) · never improvises Agent rules and steps in code never improvises Language model · drafts the reply · Architecture component Language model drafts the reply Your systems · calendar · payments · orders · Architecture component Your systems calendar · payments · orders Knowledge base · your documents · Instance dedicated to your business · EU server (Germany) Knowledge base your documents Metrics & report · no personal data · Instance dedicated to your business · EU server (Germany) Metrics & report no personal data message lands in the inbox agent's turn drafts looks up · books · charges looks up events handoff with context Instance dedicated to your business · EU server (Germany) Legend What your team sees Agent Your data Channel Outside the instance
Swipe to see the full diagram Only what runs in production

Step 01 · Week 1

We look at your WhatsApp as it is today

We read your real conversations and see what gets asked, what gets lost, and what can be resolved on its own.

Step 02 · Weeks 2-8

A measured 30-day pilot

One location or unit live in two to three weeks, with a scorecard agreed upfront: where you start, where you want to be, and how we measure it at 30 days.

Step 03 · After the pilot

Roll out, with your team inside

To the rest of your locations, with training for owners and written escalation playbooks.

Step 04 · Every month

We run it

Quality reviews, tuning, continuous improvement of your flows, and a monthly report with a named owner on our side.

No never-ending project: a pilot in weeks, not quarters.

What we commit to

01

The pilot's target is agreed in writing before we start

02

If the pilot misses the target, there's no rollout. And we say it first

03

Monthly operation with no lock-in: cancel with 30 days' notice

04

The number, the history, and the data are always yours, whether you stay or not

Who runs it, and what happens if one day we're gone

A named person from day one: reviews conversations, tunes the rules, and stands behind the monthly report. And the system is built to depend on no one:

  • It runs on your official WhatsApp number and on an instance that's yours alone, in your name if you prefer. Never on a shared platform.

  • Rules, playbooks, and an operations manual, written down and handed over: any technical team can carry it on.

  • An orderly exit signed into the contract: if you ever leave, we hand it over running, with number, history, and data.

MIT measured it: 95% of AI pilots don't move a single business number. The tech works; what fails is that nobody owns it. That's why, instead of handing you a bot, we run a system with an owner, metrics, and a report someone stands behind every month.

Compliance & control

What your legal team is going to ask? Already handled.

01 AI disclosure

It says it's an AI

From the first reply. Some states already require it (California, Utah) and the EU AI Act sets the bar; we build it in everywhere. No fake personas, no invented human names.

02 Data

Dedicated infrastructure, configurable residency

Dedicated, encrypted infrastructure with configurable data residency and retention, under a signed data-processing agreement. EU hosting available from day one; HIPAA or CCPA implications are assessed in the diagnostic, not assumed.

03 Human support

A person one message away

Customers can ask for a human at any time and the conversation transfers with full context. We measure time-to-human on the dashboard.

04 Audit

Everything on record

A trace of every conversation and every action taken in your systems.

05 Ownership

On your WhatsApp

The number, the history, and the customer relationship are yours. No middleman dependency.

06 Quality

Reviewed every month

Periodic sampling against agreed criteria, with documented corrections.

Standard, not an add-on.

Before you decide

What you'll compare it to, and what changes

01

Hiring one more person

One more person covers one shift; the system covers all of them, answers just as well on Saturday at 11 PM, and doesn't quit in six months. And your team stops playing answering machine.

02

A platform you set up yourselves

Standing up an agent is easy today; month four is the hard part: who reviews conversations, who tunes the rules, who answers for the numbers. Here that is the service itself.

03

The AI module in your management software

It usually books inside its own calendar, and not much more. This works on the software you already use, takes payments in the chat, hands off to your team with context, and is measured in bookings and sales.

04

Meta's built-in WhatsApp assistant

It replies, but it doesn't write to your calendar or CRM, doesn't take payments, and doesn't separate what it may say from what it may not. The engine is the easy part: what you're buying is the integration and someone running it.

FAQ

What we get asked in the first meeting.

Does it connect to our CRM and scheduling software?

Yes. We connect to whatever scheduling, management, or customer software you already use. If one of them doesn't allow a direct connection, we catch it in the diagnostic and define the alternative before anything is signed.

What happens when the agent doesn't know something?

It hands it to a person. It doesn't make things up: if the answer isn't in the information you've approved, it passes the conversation to your team with a summary and a proposed next step.

How long does the pilot take?

Two to three weeks to be live on one unit, then 30 days of measurement against targets agreed upfront.

Who runs it afterwards?

We do, with a named owner on our side: quality, tuning, continuous improvement of your flows, and a monthly report. Your team keeps control and the final word.

What does it cost?

A diagnostic + pilot, then a monthly operations fee sized to conversation volume and integrations. No per-seat licenses: it doesn't matter how many people on your team use it. Every conversation has a turn cap and costs cents, and you see it in the report. Meta's messaging fees are passed through at cost, with no markup.

Will it remember me if I come back tomorrow?

Yes. The agent keeps each customer's conversation and picks it up where it stopped, even the next day. And if someone drops off, it follows up to three times with a different message depending on where they left, then stops.

Does it know which ad or page each customer came from?

Yes, when they arrive from a Meta ad or from one of the WhatsApp buttons on your website: each one carries its own text and the agent starts with that context. You see it in the report too: which ad or which page brings the customers who end up booking or buying.

We already use an AI helpdesk. Does this replace it?

It coexists with it or replaces it. That gets decided in the diagnostic. The difference lies in everything around the engine: writing to your real calendar and systems, taking payments in the chat, rules in code the model can't bypass, and someone operating and answering for the metrics every month.

You're a small team. What if you're gone tomorrow?

The system is built to outlive us: it runs on your number and on an instance that's yours alone, in your name if you prefer, with the rules and the operations manual in writing. If you leave, we hand it over running and any technical team can carry it on. We sign it that way in every contract.

Why isn't Meta AI, the assistant WhatsApp already includes, enough?

Because it answers from what it knows about your page, but it doesn't work on your business systems (the CRM, ERP, or scheduling software you use), doesn't hand conversations to your team with context, its rules aren't yours, and it charges per use at Meta's rates. Ours is an agent on your official number that acts in your systems, with your team inside.

Can we keep using the WhatsApp Business app on our phones?

The system's number runs on the official cloud API and your team works from the panel, which does more than the app: assignments, notes, and metrics. If you use the app today, migration keeps your number; running app + API at once exists with limitations and we assess it in the diagnostic.

Didn't Meta ban this in January?

No. Under the WhatsApp Business Platform's own terms, the January 2026 restriction targets general-purpose assistants ("AI Providers"). Agents serving one specific business on its own number remain allowed, and we always deploy that way. Coming from another platform? We review your case in the diagnostic.

Do our customers even use WhatsApp?

If a good share of them are Hispanic, international, or in markets like Miami, LA, Houston, or New York, they probably already do. In the diagnostic we look at your current channels and volumes before recommending anything. If WhatsApp isn't where your customers are, we'll tell you.

Your WhatsApp can be your best salesperson.

See it on your own cases: bring three real conversations and we'll replay them in the demo.

Reply within 24 business hours · a 30-minute video call · no commitment

A 30-day pilot in one location · target agreed in writing · you continue only if the numbers hold

Talk to Sol Book demo